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PointsBet Casino Review 2024

PointsBet Casino is one of the most exciting online gaming options in the US market. Check out all you need to know in our detailed review.

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Level: Beginner
4 m mins read
Page  created  05 Jun, 2023
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PointsBet Casino: Our Verdict

Overall Rating: 8.2

PointsBet launched in the US in January 2019. The Australian gaming provider is well known for its sports betting platform but also offers players in four states the option to play real money casino games online or by using the mobile app.

PointsBet Casino customers can choose from a wide range of games supplied by trusted software providers like Evolution Gaming and IGT, ensuring players have a fair and positive gaming experience. Depending on where you live, PointsBet Casino features more than 150 casino games, including over 130 slot titles and several live dealer tables.

Pros ✅

  • Secure and trusted online gaming provider.

  • Great customer support.

  • Easy-to-use platform.

Cons ❌

  • Only available in four US states.

  • No welcome promotion in NJ, PA, & WV.

  • No ongoing customer promotions.

Registration & How to Sign Up to PointsBet Casino

Rating: 9

Signing up to PointsBet Casino is an easy process that should take just a few minutes to complete – just follow the steps below:

Step 1: Visit the PointsBet website and click the ‘Sign Up’ button in the top right of the screen. Alternatively, download the dedicated app via the Apple App Store or the Google Play Store for iOS and Android devices respectively.

Step 2: Next, you must confirm your location. Players in Michigan can use the signup code ‘Welcome’ to receive the new customer promotion.

Step 3: After selecting your state, you must provide your first and last name as well as a valid email address.


Step 4: Next, you must enter your date of birth, the last four digits of your Social Security number, mobile phone number, and street address.

Step 5: The final step is to provide a secure password for your account and accept PointsBet’s privacy policy and terms and conditions. Once complete, click the ‘Join PointsBet’ button to complete the registration and begin playing your favorite games.


PointsBet Casino Bonuses & Promos

Rating: 7

PointsBet Casino doesn’t currently offer a welcome bonus for players in New Jersey, Pennsylvania, or West Virginia. However, if you live in Michigan, you can receive a new player promotion for opening an account. Make sure you check the terms and conditions which apply to your location, and input any required bonus code during the sign-up process.

Most online casinos offer no-deposit bonuses, deposit matches or bonus spins on selected games to get new customers involved. PointsBet is no different, with the operator previously offering refunds on losses in free spins. Minimum deposits apply to most promotions and funds obtained via a bonus will often need to be used within a certain time limit.

  • PointsBet Platinum & Diamond Club

If you’re a dedicated player at PointsBet Casino, you could be invited to join its popular Platinum Club and Diamond Club. These exclusive memberships are granted by invitation only, allowing players to participate in exclusive events and receive extras like birthday promotions and the complete VIP experience.

The only way to get into these exclusive clubs is to be invited by PointsBet Casino. Only the most loyal customers and players with VIP status, like high rollers, will be asked to join and take advantage of all the perks of being a member of these prestigious clubs.

Key Features

PointsBet has been an online sportsbook provider in the US since 2018, establishing a solid reputation as a trusted and recognized name in the gaming market. The operator is a relatively new player in the online casino space, and users can expect it to improve and expand into new markets following a recent takeover by Fanatics. Currently, two key aspects which make PointsBet Casino stand out from the crowd are the platform’s game selection and it’s security features.

  • Security & Trust

PointsBet Casino is licensed and regulated by the appropriate governing bodies in each state it operates. Its games have been independently tested to verify all results are truly random and fair to all players. PointsBet Casino also employs the latest security features, so you don’t have to worry about your private data ever being compromised.

  • Game Selection

PointsBet Casino features more than 150 games, which is small compared to other providers that routinely boast more than 500. Depending on where you access the site from, there are around 130 slot titles. However, PointsBet Casino doesn’t feature any progressive jackpot slots. You can also choose from over a dozen table games and eight live dealer tables.

PointsBet Casino Deposits & Withdrawals

Rating: 9

PointsBet Casino Deposit Methods

PointsBet Casino has many convenient deposit methods for you to pick from. VISA and MasterCard or a PointsBet Play+ Prepaid card are the fastest ways to fund your account. PayPal is a preferred option for players to deposit instantly without going through their bank’s approval process.

PayNearMe is a convenient deposit method that lets you send cash to your account from stores like 7-11, Family Dollar, and CVS and have your funds available in your account in 20 minutes or less.

PointsBet’s minimum deposit depends on the method used. If you’re a high roller, the eCheck through VIP Preferred is the best for making larger deposits that will show up in your account instantly.

Deposit Option Min. Deposit Max Deposit Process Time
eCheck via VIP Preferred $10 $50,000 Instantly
Online Banking $10 $10,000 Instantly
PayNearMe $10 $500 per day 20 minutes
PayPal $10 $10,000 Instantly
PointsBet Play+ Prepaid Card $5 $50,000 Instantly
VISA/MasterCard $5 $50,000 Instantly

PointsBet Casino Withdrawal Methods

Every withdrawal method at PointsBet Casino will take at least 1-2 days to be processed. After the withdrawal has been approved, the funds will be available according to the processing time for each method. Besides cash at the casino cage in New Jersey, PayPal is the fastest way to withdraw winnings from your account.

Withdrawal Option Min. Withdrawal Max Withdrawal Process Time
Casino Cage (NJ only) $50 $20,000 per day Up to 24 hours
eCheck via VIP Preferred $5 No limit 2-5 business days
Online Banking $5 No limit 2-5 business days
PayPal $5 No limit 1-2 business days

PointsBet Casino App Review

Rating: 9

Using the PointsBet Casino app makes it easy to find your favorite game and start playing quickly. After you log in, you’ll see a list of game types where you can tap on a title and start playing. A search bar is also available if you’re looking for a specific game.

All of the games run well on both the iOS and Android versions, but more features could be available. For example, most of PointsBet Casino’s competitors offer game reviews or filters you can use to find the biggest slot jackpots. Using the PointsBet app, you must launch the game to see all the relevant gameplay information.

The casino section layout is similar to the sportsbook version of the app and is easy to navigate. However, there’s still more focus on sports betting than casino games. Hopefully, the PointsBet Casino app will continue developing and provide more games and promotions for returning customers.

PointsBet Casino Games & Software

Rating: 6

PointsBet Casino’s game selection is small compared to other online providers, but there are still over 150 games available, depending on which state you’re in. The following types of games are offered at PointsBet Casino:

  • Table Games

Selecting ‘Card and Table’ from the menu shows the selection of table games available at PointsBet Casino. More than a dozen games are available, including several variations of blackjack, roulette, and baccarat. There are also two types of Texas Hold ’em and two other poker variations, including three-card stud.

  • Slots

PointsBet Casino has one of the smallest selections of slots, with around 130 titles depending on your state of residence. There are also no progressive jackpot slots available in the PointsBet Casino library. However, the choices do feature many popular titles like The $100,000 Pyramid, Guns and Roses, and Wolf Run.

New games are always available at PointsBet Casino, with titles like Silverback Gold, Starburst, Irish Pot Luck, and Jumanji currently featured. PointsBet Casino also hosts more than 15 Slingo slot titles like Sling Berserk, Slingo Lightning, and Slingo Maximus.

  • Live Dealer Games

Depending on your state, there are up to eight live dealer selections at PointsBet Casino. Evolution Gaming provides the software for all titles and is one of the market's leading live gaming software developers. Live dealer choices include three roulette variations, two blackjack tables, and one selection each of baccarat, three-card poker, and Ultimate Texas Hold ’em.

  • Video Poker

PointsBet Casino’s game selection also has seven familiar video poker titles. These include the popular Game King Video Poker, three Draw Poker titles, and three Ultimate X Poker games.

PointsBet Security & Licensing

Rating: 9

PointsBet Casino is licensed to do business in all states in which it operates and has proven to be one of the most popular gaming providers in the US market. The operator has taken steps to protect all users’ personal information using password protection and Secure Socket Layer (SSL) encryption technology.

The PointsBet platform has met all expectations as a secure and legal provider in the US since its arrival in 2019. A third party verifies all software to ensure the platform practices fair gaming by using Random Number Generators. You can rest assured that playing at PointsBet Casino is a safe and user-friendly environment.

PointsBet Casino also provides players with information about responsible gaming and gives them access to tools related to problem gambling for players that think they may want help – including agencies like the Council on Compulsive Gambling. You can also set limits on your deposits and how much you can spend while betting at PointsBet Casino.

PointsBet Casino Customer Support

Rating: 9

PointsBet Casino provides several ways to contact customer support, including a live chat feature which is the most reliable way to contact them. After selecting the live chat feature from the menu, all you need to do is enter your email address and a subject, then write a short message about your inquiry. An agent will usually respond in a few seconds.

Clicking on the ‘Help’ tab on the menu will take you to an extensive FAQs section that should cover most of the issues experienced by customers. PointsBet Casino also offers support by email, which usually takes less than 24 hours to get a response. Here’s how players can contact PointsBet Casino customer support:

Contact Method Available Options
🗣 Live Chat: Available 24/7 through the website and app
📧 Email:
☎️ Phone: No phone support
📱 Social Media: @PointsBetUSA (Facebook)

PointsBet Casino Reputation

PointsBet Casino has a solid reputation in the gaming industry. The Australian provider is among the most prominent gaming operators in the world, and its online casino has been available in the US since 2021. PointsBet recently reached an agreement with Penn National Gaming to provide its online gaming services in four states.

The casino is still being developed and has work to do if it wants to keep up with its competitors regarding the variety of games offered and customer promotions. However, PointsBet was taken over by Fanatics in May 2023 so you can expect the established brand to continue expanding its offer. Also, partnerships with Penn National Gaming and NBC Sports strengthens PointsBet Casino’s chances of upward growth.

PointsBet Casino Review Conclusion

PointsBet has consistently been recognized for its high standards of quality and service in the gaming industry. The company never stops improving its gaming library, and works with its partners to give players the best online experience possible. What PointsBet Casino lacks in promotions and game selection, it makes up for with its reputation and level of customer support, which makes it a provider worth checking out.

PointsBet Casino Review Score out of 10
📋 Registration & Sign-up: 9
💰 Bonuses & Promotions: 7
🏦 Deposits & Withdrawals: 9
📱 PointsBet Casino App: 9
🎰 Casino Games & Software: 6
🔐 Security & Licensing: 9
🗣 Customer Support: 9
⭐️ Overall Rating: 8.2
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Can PointsBet Casino be trusted?

Yes. PointsBet’s online offering is one of the most trusted in online gaming and uses the latest security software to keep customers safe. It’s also regulated by state gaming authorities wherever it operates to ensure it engages in fair play.

Is PointsBet Casino legit?

Yes. PointsBet Casino is licensed to operate in four US states and is subject to the gaming laws in each jurisdiction. The service is currently available in New Jersey, Pennsylvania, Michigan, and West Virginia, and is as secure as any other legal online gaming provider.

Can you win money at PointsBet Casino?

Yes. PointsBet Casino online allows players to win real money and provides several fast and secure options for depositing funds and withdrawing cash when you win.

Does PointsBet Casino pay out?

Yes. PointsBet Casino offers many ways to get paid when you win. You can expect to receive your winnings promptly using one of the payment methods outlined above.

How fast does PointsBet Casino pay out?

PointsBet Casino has a processing period of 1-2 days before payments are approved. Depending on the chosen method, it could take up to five business days before the funds will show up in your account. Cash at the casino cage is the fastest method, while payouts using online banking can take several days to process.

Do you have to pay taxes when you win at PointsBet Casino?

Yes. All winnings at PointsBet Casino of more than $600 are taxable and must be reported. Players are responsible for submitting IRS Form W-2G to report any winnings over this amount.