Our Review Criteria

When reviewing online casinos, poker sites and sportsbook, we leave no stone unturned and, by being so thorough, we ensure our community of players are only served with the best sites on the internet.

See below our unique review criteria which is applied to every one of our partners:

Reputation

A site’s reputation is often a reflection on its quality, whether among players or the industry experts. While we won’t take anything for granted, this is the foundation of all our reviews.

Safety and Security

It takes trust to deposit your real money online and we want you to know, if we trust a partner, so can you. This is why all sites must be legitimately licensed and regulated, as well as keeping your data safe with the best encryption technology.

Banking and Payments

A necessity of all online gambling sites is a range of secure banking options. From there, it’s imperative all sites provide high payout percentages with fast withdrawals and a fair RTP.

Bonuses & Promotions

All our sites are expected to provide new players with a generous welcome bonus, as well as rewarding loyal players with bankroll boosting promotions. We also check for any unfair T&Cs, meaning you can bet with confidence.

Customer Support

Top sites will offer extensive customer support, which is why we review this rigorously. While we always encourage our users to get in touch, we understand the importance of having your questions answered efficiently and by a real person.

Compatibility

Whether you're playing online from your computer or mobile device or tablet, our top recommendations can match your lifestyle. A top online casino needs to be compatible with multiple devices, so you have the freedom to play wherever and however you want.

Online Experience

Whether through the range of games or sports to bet on, the option to play for free or even choosing between software providers, players must be provided with options when gambling online. Aside from this, we require all partners to meet a high standard with the graphics of their games and localization to accommodate for players from around the world.

Our Standards and Expectations

For each of our 7 pillars we have attributed trust weighting, which is key for us during the review process. With the ultimate goal of 100%, we require sites to meet a minimum trust percentage of 75%, converting to 7.5/10 in our toplists. This chart highlights each pillar’s weighting and shows the high standards which we hold our partners to.

5%
25%
20%
10%
10%
15%
20%
Reputation
Safety and Security
Banking and Payments
Bonuses & Promotions
Customer Support
Compatibility
Online Experience

NB: We wouldn’t accept complete negligence of any one trust pillar, only balanced sites which can accommodate for all types of players will be featured.

5 Reasons to Trust Us

  1. We're unbiased. Our reviewers aren't afraid to turn away sites who don't meet our standards & we always have the players safety and experience as our top priority.
  2. Our experts are experienced and respected within the industry, independently reviewing a range of sites across a range of verticals.
  3. We're players too. We wouldn't want to play at poor quality sites so we understand the typical issues a player faces and do everything we can to avoid them.
  4. Our team has a great relationship with the industry's governing bodies and work tirelessly to ensure all sites are safe, secure and of high quality.
  5. OnlineGambling.com has been featured in...

Our Blacklisted Sites

The nature of our rigorous review process means that some sites won’t be approved by our team of experts. This isn't a decision we take lightly, but with your safety and security as our top priority, we won't ever promote a casino or gambling site which could jeopardise your money or enjoyment.

There are many reasons why we may blacklist a site, including poor customer service, misleading promotions or not paying out. For more information on which sites to avoid, check out our blacklist page.

Our Reviews

For every partner, one of our experts will complete an in-depth written review of the criteria listed above.

We want you, the player, to see exactly what industry specialists think of their services, from gameplay and options to compatibility and promotions.