Mansion Casino is a part of the Mansion Group, the ownership of which is shrouded in mystery. Despite the clandestine details around the owners, this online casino has developed a strong reputation for safety and security since it opened in 2004. Mansion Casino may look sleek, but is this a casino that prioritizes style over substance? Find out below with our experts.
What We Liked
- Easy withdrawals
- Slick design
- Accepts international players
What We Didn't Like
- Restrictive terms on welcome bonus
- Small game selection
- Limited customer service
Mansion Casino Welcome Bonus
Mansion Casino offers two different welcome bonuses: one for UK players, and another for international players. Your country of residence will largely determine whether Mansion’s bonus leaves you elated or slightly disappointed.
The UK welcome bonus provides a 100% match on a player’s first deposit up to a maximum of $200. While most bettors would be pleased with this amount, some may be left surprised by the number of caveats attached to the terms and conditions.
Many of the terms and conditions attached to this bonus are commonplace, such as the 40x wagering requirement and game weighting (100% of slot play counts towards the bonus, whereas only 20% of blackjack play is included). It’s the betting limits ($5 on slots, 10% of the bonus on all other games), the exemption of certain banking methods such as NETELLER, and the fact this promotion is not available on the iOS app that tip it over the edge. Most online casinos will have two or three of these restrictions in place on their welcome bonuses, but not five.
International players can enjoy a 100% bonus up to a maximum of $500. There is also a high roller bonus of a 50% deposit match between $1,000 and $5,000. The wagering requirements are lower here: 20x for the regular bonus and 15x for the high roller, and these promotions are not available in China. Beyond that, the same terms and conditions apply here as with the UK bonus.
Mansion Casino Registration
Mansion Casino has a straightforward registration process. Players register by entering their personal details and then choosing a username and password.
While customers can start using their Mansion Casino account after this point, players must verify their details to access the welcome bonus and other perks. Verification will not affect the player’s credit rating and is carried out using identification documents. These documents include a passport or national ID card, and proof of address like a utility bill.
Mansion Casino usually verifies an account within 72 hours, when players can then claim their welcome bonus.
This is a simple enough process, while also going through all the necessary stages to ensure protections are in place for both the player and the Mansion Casino site.
Mansion Casino Banking
There are several banking methods available for customers at Mansion Casino. Some methods (Bitcoin and Paysafecard) can only be used for deposits, and bank wire transfer is available exclusively for withdrawals. Otherwise, all other options can be used for banking at Mansion Casino.
An impressive selection of currencies is accepted, including AUD, CAD, CHF, DKK, EUR, GBP, HKD, JPY, NZD, USD, ZAR, and more. Payouts can take between 24-48 hours to process before being released to the chosen withdrawal banking method.
Once released from Mansion Casino, the amount of time it takes for the money to reach the player depends on the chosen payment method. Apart from credit and debit card withdrawals, most other methods provide near-instant processing.
2 - 5 Days
Mansion Casino Game Variety & Providers
Mansion Casino sources games from several established and cult developer favorites, including Blueprint Gaming, Microgaming, Playtech, Realistic Games, and Red Tiger Gaming.
The Mansion Casino site uses Playtech as its main developer, both for slots and table games, which is good news for players. While the graphic quality and design of Mansion’s portfolio are excellent, the small number of games in its collection may not hold players’ interest for long.
Mansion Casino Slots
With over 200 online slot games primarily sourced from Playtech, there’s plenty for slot fans to enjoy at Mansion Casino. As is usually the case with Playtech, the Age of the Gods progressive slot series takes center stage here, with jackpots that regularly reach the millions.
There is a limited choice from other developers. Most of Microgaming’s portfolio is conspicuous by its absence, which is a shame. While there is a decent number of slots with a mixture of classics and the new releases, it doesn’t feel like there’s enough to maintain any long-term interest.
Many other sites providing the Playtech slots collection alongside numerous other developers, leaving Mansion Casino feeling a few steps behind the pace. Given the sheer number of new releases Mansion Casino is adding to its site, this will undoubtedly be updated in the future. For now, this selection may continue to feel comparatively mediocre to some players.
The disappointing slots catalog is not aided by the lack of simple navigation on Mansion Casino. Players can use a ‘Slots’ tab or a ‘Jackpots’ tab, but that’s it. Searching by developer or theme is not possible, which adds unnecessary complexity to finding slot games.
Mansion Casino Table Games
Players will find more than 50 table and card games available at Mansion Casino. The usual roulette, blackjack, and poker games are here, as are more uncommon casino games like Sic Bo and Frankie Dettori’s Magic Seven themed blackjack and roulette.
Mansion Casino has also answered the increasing popularity of live dealer casino games with over 20 titles in its category. There are some standouts in the live casino portfolio, including Speed Roulette and Unlimited Blackjack. Playtech is one of the best for live casino games, so there is enjoyment to be found.
Unfortunately, the table and card games at Mansion Casino suffer from the same weakness as the slots: a lack of other developers. Evolution Gaming and NetEnt both arguably offer supreme live casino suites, and many other casinos offer these, leaving Mansion Casino behind the pack again.
Another issue here is a lack of variety for stakes. Almost every live casino game is playable from $1 to $5,000. While this caters for most players, a lack of high stakes games is likely to put off the same high rollers the theme of this casino site and the special welcome bonus is designed to entice.
Free Casino Games at Mansion
As is often the case with online casinos regulated by the Gibraltar Licensing Authority and UK Gambling Commission (UKGC), there are no free casino games at Mansion Casino. This is due to a recent law change in the UK which means players must register for a UK account to play free games.
This has resulted in most casinos operating in the UK no longer providing free games. Given many players like to use these games as a way to test a specific title or casino before depositing money, some may find this disappointing.
Other Games at Mansion Casino
Of the slightly over 300 games available at Mansion Casino, almost all of them fit into the slots or table game categories. However, players can still find some exciting instant win casino games under Mansion’s ‘Scratch Cards’ and ‘Arcade Games’ categories on its site.
Traditional favorites like bingo and keno can be found here, as well as unusual games such as darts, bowling, sports-themed titles, and more. There’s something for everyone to enjoy in Mansion’s offering and is one of the most original collections of alternative casino games we’ve seen.
Mansion Casino Promotions
There are a few ongoing promotions for existing customers at Mansion Casino. Winning Streak and Beat the Dealer are both promotions based on luck in the game. In Beat the Dealer, players can win cash prizes by landing blackjack up to four times in a row.
Other lucrative promotions at Mansion Casino include Drops and Wins. Bet the required amount on that week’s recommended game, and Mansion Casino will randomly award players thousands in real money. Another bonus, Wild Wednesdays, gives players extra loyalty points for their gameplay.
Mansion Casino Mobile Experience
Not too long ago, Mansion Casino overhauled the design of its mobile casino app, tailoring it more to mobile and tablet players as opposed to just echoing the desktop site. These changes to the app, which is available for both Android and iOS devices, has gone down well with players. Not only that, but the design and functionality have been greatly improved.
However, the mobile casino app is not without issues still. Not all the games available at the desktop site are on offer to mobile players, and the welcome bonus does not apply to those using the iOS app.
It is possible to access the Mansion Casino site through a mobile device’s web browser. Unlike the app, very little has been done to make the site friendly for mobile and tablet players.
Aesthetically, Mansion Casino does very well in the mobile world, with one of the best-looking apps around. However, on a familiar note, once players get past the attractive packaging, there is too much missing in comparison to the desktop site.
When one considers that the full desktop version falls a little short in terms of gaming options, a restricted mobile version of this site just ensures further limitations. It is also strange, and seemingly unnecessary, to not allow iOS app users to take advantage of the welcome bonus.
Mansion Casino Customer Service
Customer support is, technically, available 24/7 at Mansion Casino, but the lack of a live chat service makes that debatable. There is an email address (email@example.com) that ensures swift responses, and the FAQs section is good, but that’s it.
This Mansion may look glamorous from the outside, but upon entering it grows apparent that there has been less effort put into the furnishings.
While Mansion Casino’s design is impressive and the welcome bonuses it provides are good, the restrictive terms and conditions instantly make it unsuitable for many players. This online casino offers approximately 300 games, but with only a few developers providing these titles, players may find the portfolio lacks variety. The daily promotions can be lucrative, but these are awarded entirely on luck than loyalty or skill.
For casual players, especially those new to the world of online casinos, there is enough to like here. Mansion Casino appears to be addressing some of the issues above, such as regularly adding new games to its portfolio, but until those are resolved regular players may eventually grow bored with the casino’s offering.
Frequently Asked Questions
What is Mansion Casino’s payout speed?
Mansion Casino usually takes between 24 and 48 hours to process withdrawals, meaning that payments are released to a player’s chosen banking method between one and two days. In the case of eWallets, money can arrive almost instantly upon release. However, debit card withdrawals may take an additional five days on top of the Mansion Casino withdrawal time.
Who owns Mansion Casino?
There is a mystery around who actually owns the Mansion Group, which owns Mansion Casino as well as Asino.com and Slots Heaven. Mansion Europe Holdings Ltd is registered to an office in Gibraltar, but beyond that, nobody seems to know.
Is Mansion Casino safe?
Despite the questions around the enigmatic owner(s) of Mansion Casino, there is no reason to assume this is not a safe online casino site. Mansion Casino is licensed in Gibraltar and by the well-respected UK Gambling Commission, meaning this site undergoes regular checks for safety, security, and fair play.
Is Mansion Casino legit?
Yes. Mansion Casino is a licensed and regulated online casino site that is well reviewed by players. The lack of information about the owners of the holding group which controls Mansion Casino have led to some questions, but this online casino is legitimate.
What is the minimum deposit at Mansion Casino?
The minimum deposit at Mansion Casino is $10, although this is only an option for PayPal deposits. For other deposit methods, such as debit cards, NETELLER, Paysafecard, or Skrill, the minimum deposit possible is between $15 and $20.