JackpotCity Review

Established in 1998, JackpotCity Casino has a long history and a perfect record to go with it. It’s one of the top online casinos in the world, known for its massive progressive jackpots, generous bonuses, and reliable gaming platform. Despite its age however, the site and the casino lobby look very modern thanks to frequent updates and improvements. Primarily powered by Microgaming, JackpotCity is a casino worth checking out!

8 Good
Welcome
Bonus
100%
to
$1,600
Payout Speed (Days) 1
to
2
Payout
Percentage
95.50%
Play now

Payment Methods

Visa
MasterCard
Skrill
NETELLER
Paysafecard
Interac Online
iDebit
Trustly
MuchBetter
Citadel
InstaDebit
eCheck
NeoSurf
Fast Bank Transfer

Supported Devices

apple support android support windows support

What We Liked

  • Big Jackpots
  • Slick Design
  • Great Bonuses
  • Accepts International Players

What We Didn't Like

  • Steep Wager Requirements
  • Not Available in the USA

JackpotCity Casino Welcome Bonus

The $1,600 welcome bonus is a big attraction at JackpotCity Casino. New players can also instantly double their funds with four 100% deposit bonuses of $400. As a result, the total offer is more accessible.

Each bonus requires a minimum deposit of $10 and the offers must be claimed within seven days of registering. Payments made using Skrill or NETELLER are excluded from the welcome package. The JackpotCity bonus terms also state that each bonus has a minimum wagering requirement of 70 times before the funds are transferred from the bonus balance to the cash balance. For example, if you deposit $100 and get a $100 bonus, you will have to bet $7,000 before any winnings from the bonus can be withdrawn.

This is a higher wagering requirement than the industry standard, which we saw throughout our online casino reviews. Furthermore, only bets on scratch cards, keno and most slots will count 100%. NetEnt slots will contribute 50%, while progressive slots, baccarat, and other games have 0% rates. Roulette games and some video poker machines contribute 8%.

Due to the wagering requirements and game limitations, the JackpotCity Casino bonus is best used on playing non-progressive Microgaming slots.

JackpotCity Casino Registration

We found the sign-up process to be very easy and secure; it doesn’t take more than a few minutes to register on the site. The operator is trustworthy, so all personal information is properly stored on secure servers.

To sign up, you just have to click on the orange button in the top right corner and then fill out the form. The initial information required is standard and includes name, gender, date of birth, address, mobile number, and currency. All players have to be at least 18 years old and accept the casino terms and privacy policy.

In accordance to current online gambling regulations, the casino must verify the identity of the player after cumulative transactions of $2,000 or more. After signing in, you can easily upload documents from the casino profile. These generally must include a proof of age, source of funds, and a proof of address. The security team will review and approve the documents within a few working days.

Overall, the process is typical for reliable online casinos and we believe all of the required security measures are taken. The registration form is organized well, and the support team is always ready to help out if something is unclear.

JackpotCity screenshot

JackpotCity Casino Banking

Banking at JackpotCity Casino is very convenient. The cashier is just one click away after signing in on the site and presents an entire list of payment methods for deposits as small as $10. Although the options depend on the account currency and the country of residence, most players can take their pick from credit cards, debit cards, e-wallets, bank transfer services, and prepaid vouchers. Payments are processed instantly and the funds will be available in the account right away.

The same cashier can also be used to withdraw funds from the cash balance. The closed loop policy ensures great security as players can only withdraw to methods used for deposits in the past. The minimum limit is of $10, while the maximum goes up to $10,000 per day. Most JackpotCity withdrawals are free, with the exception of bank transfers of under $500, which come with a $5 charge.

Withdrawals are processed in one working day, if the account is verified and all the required documents have been submitted and approved. After making a request to cash out, it will appear as pending in the account menu. You can reverse the request during this time and have the funds added back to the balance. After the security team approves the request, the money is sent via the selected method and can take a few days to reach.

visa
Visa

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
3-5 Days

mastercard
MasterCard

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
1-2 Days

skrill
Skrill

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
1 Day

neteller
NETELLER

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
1-2 Days

paysafecard
Paysafecard

Deposit Limits
$10

Withdrawal Min
-

Withdrawal Max
-

Payout Speed
1-2 Days

interaconline
Interac Online

Deposit Limits
$10

Withdrawal Min
-

Withdrawal Max
-

Payout Speed
-

idebit
iDebit

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
1-5 Days

trustly
Trustly

Deposit Limits
$10

Withdrawal Min
-

Withdrawal Max
-

Payout Speed
-

muchbetter
MuchBetter

Deposit Limits
$10

Withdrawal Min
-

Withdrawal Max
-

Payout Speed
-

citadel
Citadel

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
1-5 Days

instadebit
InstaDebit

Deposit Limits
$10

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
3-5 Days

echeck
eCheck

Deposit Limits
$10

Withdrawal Min
-

Withdrawal Max
-

Payout Speed
-

neosurf
NeoSurf

Deposit Limits
$10

Withdrawal Min
-

Withdrawal Max
-

Payout Speed
-

fastbanktransfer
Fast Bank Transfer

Deposit Limits
N/A

Withdrawal Min
$10

Withdrawal Max
$10,000

Payout Speed
1-5 Days

JackpotCity Casino Game Variety & Providers

JackpotCity Casino has over 800 games that players can enjoy directly on the site. After logging in, the instant play casino will display a simple lobby with categories for the different types of games available. There are also three sections for casino, live casino, and Vegas at the top. Some additional filtering options are available as well, but the interface could benefit from some subcategories for slots.

New casino games are presented at the top of the main page and players can usually expect to find several new releases every month. Most of these are slots and there are also a few exclusive titles worth checking out. The variety includes tables, video pokers, and specialty games. Most games are provided by Microgaming, with around 100 titles from NetEnt and a live casino from Evolution Gaming.

Microgaming
Microgaming
Evolution Gaming
Evolution Gaming
NetEnt
NetEnt

JackpotCity Casino Slots

With more than 500 slots from Microgaming and another 100 from NetEnt, JackpotCity Casino has a superb selection of gaming options with spinning reels. The quality is very impressive, especially when it comes to the newer creations. You can expect immersive themes, detailed animations, and a mix of rewarding bonus features. The selection also includes quite a few 3-reel classics for fans of fruit machines and old-school one-armed bandits.

The online casino lives up to its name with the help of more than a dozen progressive slots on the Microgaming network. The total normally exceeds $15 million and players have several top options to check out. Mega Moolah is the most popular jackpot slot on the site, with a top prize that can even go over $10 million. Some of the newer progressives are also getting a lot of action with multi-million jackpots in games like Wheel of Wishes, Book of Atem, and Sisters of Oz.

Most of the slots at JackpotCity Casino are presented in the same category, although progressives also get their own group. The Vegas section shows a combination of NetEnt games and the top creations from Microgaming. Players can also use the search function to find their favorite titles and quickly like them with one click.

JackpotCity Casino Table Games

The online casino has a good selection of table games, both in standard versions and with live dealers. For players who prefer the virtual online tables, the category has around 70 options that include several variants for roulette and blackjack. We also found a few tables for baccarat, along with different versions of casino poker. A few other tables for sic bo, red dog, and craps complete the selection and provide pretty good variety.

While the category also features live dealer options from Evolution Gaming, we recommend accessing the dedicated JackpotCity live casino lobby for a better view of the tables. The Evolution interface is user-friendly and presents tabs for the top games, roulette, blackjack, baccarat and sic bo, poker, and game shows. You can usually find more than 50 tables here, most of which have professional dealers. 

High stakes options are available for both the standard and live dealer table games. In fact, Evolution Gaming has VIP tables where players can bet as much as $5,000 per round. Most table games are aimed towards casual players, with betting limits starting from just $0.10.

The overall selection of tables at JackpotCity Casino should be enough to please most players, especially fans of the classics.

Free Casino Games at JackpotCity Casino

The majority of games on the site are available for free. However, players must first sign in on the site in order to view the current collection. Then, you just have to click on the Demo button to start the practice version. This is available for most slots and for standard table games. Unfortunately, live dealer games don’t support free play due to the limited number of players at the tables.

The free slots remain very exciting and fun to play. Players can try out the new additions without spending real money and see how the bonus features work. It is also a great way to try out different betting patterns and strategies since the mechanics remain the same.

Other Games at JackpotCity Casino

Other games found in the library at JackpotCity Casino include 24 video poker machines. This is above the industry average and gives players all sorts of variations of the popular casino card game. Jacks or Better is often the go-to version for its low house edge and simple gameplay. Other popular variants include Deuces Wild, Aces & Faces, and Joker Poker.

There are some specialties included in the category for tables, such as keno, bingo games, and slingo. You can also find more than a dozen scratch cards by using the search function. These options are styled after popular Microgaming slots to make the gameplay more entertaining.

Jackpot City Casino Promotions

JackpotCity Casino has various bonuses and promotions for its active players. In fact, users can get daily deals from the promotional calendar. Most offers here are reload match bonuses. Other perks are unlocked simply by playing on the site.

The operator also has a Bonus Wheel, featured at the top of the page. You can spin it every four hours for the chance to win loyalty points, free spins, or bonus credits.

Ongoing promotions also include slots tournaments. These are available for verified players and are usually free to enter. Points are earned by betting on the featured games and the top players receive cash prizes at the end.

On top of everything, the loyalty program adds even more rewards. It is a points-based system with six tiers. Players earn loyalty points and status points by betting on the games and move up the levels for better daily specials and bonuses. You can exchange the loyalty points for free bonus credits at any time, with 5,000 points being worth five credits.

Play with JackpotCity

Jackpot City Casino Mobile Experience

As the demand for mobile casino games increased, JackpotCity Casino ensured that players can easily access their favorites on the go. The mobile casino is available instantly from the browser and is compatible with Android and iOS devices. The interface remains pretty much the same, with an added navigation bar at the bottom for quick access. Users can also switch to the lite version for a simpler layout that doesn’t include most of the flashy style touches.

The best part is that you can always go to the site from your phone, sign in, and choose from over 300 mobile games. You can use the same account credentials as on the desktop site to bet real money or just play for fun. You will have full access to the cashier for secure deposits and you can even claim bonuses in the process.

The mobile experience is definitely smooth, and the quality of the available games has not been compromised. Although the collection of gaming options is smaller than on the desktop version of the casino, the variety remains very good. JackpotCity mobile casino has all of the premium slots, including the major progressives. It even includes the live casino and plenty of standard tables.

iPhone users can quickly find JackpotCity Casino on the App Store. The dedicated app will make it easier to play after setting everything up. It even supports Touch ID for signing in and requires iOS 10 or later. Android casino players can add a shortcut of the site to the home screen for instant access.

JackpotCity - registration process
JackpotCity - registration process
JackpotCity - registration process
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Jackpot City Casino Customer Support

Customer support at JackpotCity Casino is available 24 hours a day, seven days a week, by live chat and email. The service is always easily accessible, and the staff are polite and knowledgeable. The team usually responds within a few minutes by live chat and within a few hours by email. Answers are usually very detailed and informative.

Verdict

JackpotCity Casino has built a solid reputation over the past 20 years and now has many benefits over similar online casinos. It’s a name that many casino players know and trust. This can give newcomers a sense of safety, especially since the operator is fully licensed and reliable.

The gaming software, although still powered mainly by Microgaming, has improved significantly in recent years. The instant play lobby is smooth, the games load quickly, and the operator has also added options from renowned developers NetEnt and Evolution Gaming. This gives players more variety when it comes to slots and live table games. We also liked the mobile platform with over 300 optimized games for Android and iOS.

The review regarding bonuses and promotions is a bit mixed. The $1,600 welcome offer, the daily deals, the bonus wheel, the tournaments, and the loyalty program certainly offer plenty of rewards. However, we feel that the 70x wagering requirement is steep and it can be difficult to complete by recreational players.

In conclusion, JackpotCity Casino is certainly worth considering. Its selection of slots and frequent bonus offers make it a great option for frequent clients.

Frequently Asked Questions

  • Does JackpotCity payout?

    Yes, JackpotCity is a complete real money online casino where players can withdraw their winnings without hassle. For security reasons, users must verify their accounts for payouts of $2,000 or more.

  • Is JackpotCity safe?

    Definitely. JackpotCity Casino has a license from the Malta Gaming Authority, a certification from eCOGRA, and it uses 128-bit SSL encryption. It is a safe online casino with more than 20 years of experience.

  • How long do JackpotCity withdrawal take?

    It normally takes 24 hours for withdrawals to be reviewed and approved. It can take a few more days for the money to reach the customer due to additional bank processing.

  • Can US players play at JackpotCity?

    No, the online casino does not accept players from the US due to current regulations.

  • How do I use my bonus on JackpotCity?

    You can claim the welcome bonus on the first four deposits by selecting the offer from the cashier. You can then use the funds to bet on the games. After completing the wagering requirement, you can withdraw the winnings as you see fit.