JackpotCity Review

8.8 / 10
Jackpot City is a virtual casino that is known for its very high energy vibe. It got its start over 20 years ago and has continued to capture high traffic ever since. It is aesthetically pleasing and exudes the glamour of Vegas. It is powered by Microgaming and that should tell you right there how amazing it is. Players can expect a wide array of slots, video poker, online table games and live dealers. Jackpot City is fully licensed and regulated by the Malta Gaming Authority and has been approved by eCOGRA, guaranteeing a safe, secure and fair gaming experience.
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Casino Details:
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100% up to $1,600
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No stranger to the online casino world, Antonio helps cut through the noise with his comprehensive reviews of only the very best casino sites – offering the very best games, offers, and promotions.

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  • Hits & Misses
  • Rating Breakdown
What we liked
  • High payout percentage
  • Live dealers
  • Large range of games
What we disliked
  • Welcome bonus mainly caters to slots play
  • Multiple country restrictions
  • Bonuses & Offers
  • Banking Options
  • Security & Regulation
  • Software & Games
  • Compatibility
  • Support

Jackpot City Review Summary

Don't be fooled by new online casinos that offer lots of new games and huge jackpots. New doesn't necessarily mean better especially in the world of online casino.

Jackpot City has been around for more than 10 years now and won the Best of Online Gambling award multiple times already. It has grown to be one of the most trusted and leader in the online casino gambling market.

Read our review and find out why Jackpot casino managed to be one of the online gambling giants despite tremendous competition.

Banking Options 10 /10

Jackpot City offers fast, safe, and hassle-free banking options. They accept Mastercard, Visa, Neteller, and Instadebit to mention a few.

Jackpot City's website is fully encrypted to ensure that all personal and financial information you enter are safe and secure.

1-2 days Payout speed
3-5 days Payout speed
2-3 days Payout speed
1-2 days Payout speed
1-2 days Payout speed
1-2 days Payout speed
1-2 days Payout speed
3-5 days Payout speed

Security and Fair Play 9 /10

Having been around for more than a decade now, Jackpot Casino's security and fair play practice are two of the main reasons why they're still around.

All Jackpot City casino games are independently tested for fairness by eCOGRA. The eCOGRA seal of approval means that the games pass the organization's strict international standards.

Aside from eCOGRA, Jackpot City is also licensed by the Lotteries and Gaming Association of Malta and also EU regulated, so there is no doubt Jackpot Casino is a secure online casino to play.

Software and Playability 8 /10

Jackpot City is a veteran in online gambling scene having been established in 1998. It's powered by Microgaming, one of the premier casino software providers that is constantly on top of the latest in cutting edge online casino technology.

Their user-friendly software allows easy download that only takes minutes. The downloadable version also allows you to customize the user interface including speed, game sounds, and background among other features.

If you don't want to download their software, a no download instant play Flash version is also available. The great thing about Jackpot City is they offer over 300 games in the no download version. That's a handful compare to other online casinos. It's very convenient since you can play it with any web browser available.

For players on the go, Jackpot City mobile is another option. Jackpot City is compatible with almost all mobile apps and can be run on Android, Apple iOS, or Blackberry devices.

Game Variety

Jackpot City offers over 600 casino games, including more than 300 kinds of slots. That's more than any land-based casinos can offer. Regional and country specific games are also offered like Australian pokies and UK style pub fruit machines. With the huge array of games they have, clearly there's a game for everybody.

But if you still can't decide which game to play, you can opt for the free trial before betting real money.

If you love slots, then Jackpot City is the perfect online casino for you as their Welcome Bonus is designed for slot play. Practically any type of slots machine you can think of, Jackpot City has it. From traditional 3-reel slots and 5-reel video slot to mega spin and progressive slots.

Jackpot City also has something for table games enthusiasts. Choose from over 40 different blackjack variations as well as multi-hand blackjack. They also have European or French roulette games and multi-wheel roulette with up to 8 wheels spinning for you at once.

For those looking for something new, check out their live dealer games to get the experience of playing in an actual casino. Here, a human dealer deals the card or spins the wheel for you live via streaming. It's online casino technology at its best.

Compatibility 8.6 /10

Jackpot City is available for all modern devices. Instant, no-download works perfectly on your PC or Mac. The mobile casino software is compatible with iPhones, iPads, tablets, and Android mobile devices.

Available Platforms

Loyalty Program

To attract existing customers to come back, Jackpot City gives loyalty points every time you play, which you can exchange for free casino credits. Slots and blackjack tournaments also take place. Aside from getting invites to tournaments, regular players may receive extra bonuses, free spins, and entries for a chance to win exciting prizes such as gadgets, cars, and cruises.

Customer Support

No matter where you're from, a customer agent will be able to assist you, as their Customer Support team is available in multiple languages 24/7, accessible via live chat, toll free number, or email.

Jackpot City continues to thrive despite tight competition in the online gambling market. This is a testament to their legitimacy and overall online casino quality. It may not be new, but it's definitely worth checking out.

The customer support team are considered some of the best. They are available 24/7, are multi-lingual and are accessible by way of phone, email and live chat. Their response times are known to be very fast.

  • Speed
  • Helpfulness
  • Friendliness


Email Support

[email protected]


Live Chat Support

Phone Support



Jackpot City offers something for everyone. The Mega Moolah progressive jackpots are extremely enticing and keep you coming back for more moolah opportunities. They have great promotions that also lend to the loyalty end of the spectrum. They put a lot of emphasis on safety and security and stand by that claim. What is really awesome is how fast and reliable their customer support team is.  If you are looking for great variety in all areas then Jackpot City is a great choice.