Golden Palace Review
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At a Glance
- Good points: Golden Palace has software that is exquisite to look at and easy to navigate. Additionally, it supports a large number of languages. It also has a series of deposit bonuses to claim and a generous player rewards program with 9 levels.
- Things to Improve: Fewer flashing things in the software lobby, and faster loading times for some of the games and for the initial set up process.
- Bottom Line: Golden Palace is a wonderful online casino to spend some time at, with a massive selection of games. The bonuses and player rewards make it one of the best value casinos to play at online.
Golden Palace History
Golden Palace has a long and interesting history for an online casino. Starting out on Microgaming software in 1997, a disagreement led to Golden Palace changing to Playtech software in 2003. Hosted in the Kahnawake Mohawk territory near Montreal, Canada, Golden Palace restricts play from several territories, including several US states.
Some of the most interesting parts of Golden Palace's history are its promotional stunts. It has won many Internet auctions for strange items, such as the naming rights for a monkey species (Callicebus aureipalatii, with aureipalatii translating to "of the Golden Palace"), the current Pope's former VW Golf car, and the kidney stone of William Shatner. They have also paid many boxers to sport temporary tattoos during fights.
The payout rate of Golden Palace is reported by some sources to be as high as 98.6%. This is quite high, one of the highest payout rates among online casinos.
Golden Palace Promotions & Jackpots
Promotions at Golden Palace come more in the form of bonuses and the player rewards program rather than through occasional promotional offers. This seems entirely logical considering how well planned their player rewards and bonuses structure is. With bonuses upfront to get new players in and player rewards to give established players a reason to come back, Golden Palace relies more on brand awareness to get players in, and uses its standard ongoing offers to convince them to stay.
The total progressive jackpots at Golden Palace are worth millions of dollars. Not just restricted to slots, several of the table games also offer progressive jackpots, such as Wild Viking and Stravaganza. There are also a few stable jackpots with massive prizes attached, including the $5 Million Winning Streak slots. These jackpots are definitely worth playing for, as they are very competitive with those of other online casinos.
Golden Palace Bonuses
Golden Palace offers a series of bonuses to new players, with the initial bonus of 100% on deposits of up to �/$/�100. Golden Palace accepts a wide range of currencies and is willing to offer its bonus for up to �100, $100, or �100. Players can benefit from 10 more welcome bonuses after this, with each providing a different bonus amount. Up to �/$/�5150 in total bonuses can be earned by taking full advantage of every one of the welcome offers.
The bonuses do not stop after the welcome, however, as the player rewards program offers further bonuses and cash-backs to the most loyal players. Eventually, the highest-level players in the reward program can get 100% bonuses on deposits of up to �/$/�2,000 for one deposit on a Sunday, plus many smaller bonuses throughout the week. Few other online casinos could offer similar bonuses for longtime players.
Golden Palace Available Games
Golden Palace has a great variety of games available, with slots games, table games, video poker varieties and lots of progressive jackpot games to play. This makes it appealing to practically every player, but Golden Palace goes one step further and even offers a selection of arcade games and less common games, such as Pachinko and Mahjong.
With 53 slots games, 19 progressive jackpot games, 13 video poker varieties and 23 table games � from Blackjack to three kinds of Roulette and even Sic Bo � Golden Palace has the traditional online casino staples covered. Many of the table games come in single player, multi player and even private group varieties, too, so players at Golden Palace are spoiled for choice in terms of their play experience.
The arcade games are a great distraction when you feel a bit sick of the usual table games and slots, but they are really more for a bit of fun than for serious gambling. Derby Day, for instance, simulates a horse race. Players bet on the outcome based on the odds given and then watch the cartoon horses run the race. Most gamblers are more likely to play Roulette, but Derby Day is certainly entertaining and well worth the time spent playing, like all of the arcade games at Golden Palace.
Golden Palace offers two kinds of Mahjong � each able to be played under WMF rules or Japanese rules � and a single Pachinko game, Dolphin Paradise. The Mahjong games are Solo Mahjong and Solo Mahjong Pro. These do not play like the competitive games, more like a casino poker variant. New players at Golden Palace should definitely look at the rules in the help section in order to avoid confusion and frustration.
The live dealer varieties of popular games are a particularly interesting feature of Golden Palace. The games included are Baccarat, Blackjack, Roulette, and Sic Bo. This will appeal to many players, as some believe they will have better chances against a live opponent, as the dealer might make a mistake. Unfortunately for those players, this is really unlikely to occur, as dealers must follow strict rules in most casino games. Nevertheless, it's an interesting addition that some may find appealing.
All in all, the game selection at Golden Palace is one of the most varied online. It offers a number of variants of the most popular games and even special features like multi player and live dealer play. The added arcade games make for a bit of extra fun that should help keep players interested in playing at Golden Palace for longer.
Golden Palace Software Features
The software that Golden Palace uses comes with an incredible number of games and the skin they have put on it is quite attractive. A few less flashing items would be nice, though, as they detract somewhat from the classy vibe that the software seems to be trying for. The software is incredibly easy to use, and options are laid out in a way that is both pleasing to the eye and painless to navigate.
Loading times for newly downloaded games are slightly longer than patience allows when time is limited, but it should be acceptable most of the time. This is an issue that only exists when the casino is first downloaded anyway, so anyone deciding to stay at Golden Palace shouldn't find this to be a problem at all.
A minor issue is that games are brought up in separate windows. A tab-based system would be preferable, but windows are definitely better than taking the whole interface to a new game and thus rending the lobby inaccessible without exiting the game. Most casinos use separate windows for games, but it would be great if Golden Palace could implement tabs in the future.
The usability of the software at Golden Palace really is fantastic. Menu items are arranged into helpful categories, with menus that come up when hovered over. A small box near the top of the screen also shows preview pictures of items that are hovered over. It all comes together to provide an excellent casino software experience.
Golden Palace Accepted Players
Golden Palace accepts players from many countries around the world, especially those in Europe. They may not accept players from Canada, Antigua, Curacao, Panama or the States of Kentucky, Oregon or Missouri, however, as well as anywhere else where online gambling is prohibited by law. Golden Palace recommends that players make sure they are permitted to gamble in their jurisdiction.
The Golden Palace site and software support many languages other than English. This should come as welcome news to the millions of players who would prefer an online gambling experience in their own language. Supported languages include English, French, Spanish, Italian, German, Japanese, Chinese, Turkish, Danish, Finnish, Norwegian, Portuguese and Swedish.
Golden Palace Multi Player Options
Where Golden Palace can really shine in comparison to other online casinos is in its multi player offerings. Many of the table games at Golden Palace come with multi player options, with private group rooms available as well.
It's somewhat sad that an online casino simply needs to offer any multi player at all in order to set itself apart, but it does make Golden Palace an exceptional case. Multi player games include several forms of Blackjack, Pontoon, Baccarat, Casino War, Red Dog, the Roulette variants, and Sic Bo. This is an incredible range, giving players plenty of opportunity to enhance the fun by playing with and against others.
Essentially, Golden Palace is one of the few places to go online for multi player casino games. This makes it one of the best choices for longterm players, as it should revitalize many of the classic online casino table games.
Golden Palace Player Rewards
Golden Palace features a 9 level player rewards program, with comp points and cash backs to sweeten the deal when playing with them. Comp points are the reward points of Golden Palace, earned by simply wagering. At the lowest player rewards levels, 100 points equals a �/�/$1 credit but by level 9 it takes only 65 comp points to earn that �/�/$1.
Levels 1 and 2 of the player rewards program at Golden Palace are simply levels � levels 3 and up have gemstones attached! From levels 3 through 9, the levels are named according to gemstone. Zircon, Amethyst, Topaz, Sapphire, Ruby, Emerald, and Diamond are all the gemstone levels. Each level higher provides bigger rewards, with Diamond level offering players a 15% cashback each week, surprise bonuses, 100% bonuses on deposits up to �/�/$2000 every Sunday, 100% bonuses on deposits up to �/�/$1000 every Saturday, and special tournaments open to higher level members.
This player rewards plan is great for veteran players looking for somewhere to reward them for loyalty. It still offers new players good value, with 20% bonuses on deposits on one day of the week, but it makes it worthwhile to stay with Golden Palace rather than moving on to a new casino.
Golden Palace Deposit & Cashout Options
Golden Palace supports more than the usual set of currencies, accepting Euro, US Dollars, Great British Pounds, Hong Kong Dollars and South African Rands. These may be used to deposit and withdraw, with minimums and maximums differing by currency.
Deposit options to Golden Palace include a number of accepted credit cards, plus e-wallets such as myCitadel, NETeller, Click2Pay, and Moneybookers. USD, Euro and GBP all have minimum deposit amounts of �/�/$20 and �/�/$1,000 maximums for first time depositors.
Withdrawal options from Golden Palace are restricted to NETeller, wire transfer, or bank draft. NETeller is the fastest means of withdrawal. Wire transfer requires a minimum withdrawal amount of $100. Bank draft is obviously the most time consuming method of withdrawal due to the speed of mail services, but the check can be tracked for a small fee.
Any problems with deposit or withdrawal can be attended to by the round-the-clock support service at Golden Palace, available via phone or email.
Golden Palace Support
The support at Golden Palace is solid, accessible by phone or online via email. Live chat is not offered, but this can be advantageous. It can be difficult to explain a problem via live chat, so having to make a call can make it easier to explain the help that is required.
Still, live chat support is becoming standard for online casinos, so it would probably help new players at Golden Palace if a live chat feature were implemented.
Golden Palace Management & Integrity
Golden Palace is licensed in Curaco, by the CIGA (Curacao Internet Gaming Association).
The random number generator used by Golden Palace has been confirmed by Technical Systems Testing to operate to a satisfactory level. This ensures that the probabilities of each game remain consistent with what they should be.
We've met a lot of the Golden Palace staff, whose office are based in Canada. They're great people and we trust them implicitly. It is one of the internet's oldest and most trustworthy online casinos.
Golden Palace Things to Improve
Golden Palace could improve by instituting live chat support, reducing the number of flashing items in the software lobby, and by speeding up download times of the individual games. The Golden Palace experience is excellent for the most part, so these minor improvements would really take it above and beyond other online casinos.
Golden Palace Overall
Golden Palace is one of the better online casinos to play at, as it has a tremendous range of games, big bonuses, an advanced player rewards scheme, multi player games, and well-designed software. All kinds of online casino gamblers can find a home at Golden Palace due to its well-rounded design. It really is what you would expect from over 10 years in the online casino business.
For players looking for an online casino that will keep on rewarding them for their loyalty and provide a fun place to play, Golden Palace is the ticket.
- Bonus Amount: Up to $5150
- Established Year: 1997
- Software Provider: Playtech
- Jurisdiction: Curacao, Netherlands Antilles
- Currency: USD, GBP, EUR, HKD, ZAR
- Software Language/s: English, Francais, Espanol, Italiano, Deutsch, Turkce, Norsk, Svenska, Portugues, Dansk, Suomi
- Windows Compatible: Download version and Instant Play version for Windows 7, Vista, XP, 2000, NT, 98, 95
- Linux Compatible: Yes, via No Download Instant Play version
- Mac Compatible: Yes, via No Download Instant Play version
- Download Size: 600kB
- Download Time: 10 Seconds (ADSL Connection)
- No Download Version: Yes
- Support: 24/7 via Email, Phone, Live Chat
- Deposit Options: Major Credit Cards, myCitadel, NETeller, Click2Pay and Moneybookers
- Withdraw Options: NETeller, Wire Transfer, Bank Draft, Ifund-Ecashworld
- Does not accept players from: Canada, Antigua, Curacao, Panama, State of Kentucky.
› Most Popular Golden Palace Games
› Blackjack @ Golden Palace
These blackjack variations are available at Golden Palace and most are available in single player, 3 hand, 5 hand and multiplayer modes. You can even set up a private group to play blackjack online with other real people.
› Roulette @ Golden Palace
Golden Palace offers roulette in the formats below, and each is available in single player, multiplayer or private group modes.