Casumo Review
Ever since the Casumo online casino started operations in 2012, they have been picking up rave reviews for their free casino games. The Malta-based brand take great pride in the sheer variety of online casino slots and table games. With a huge variety of games, generous bonuses, easy banking and brilliant customer service, it’s easy to see why we’ve rated Casumo so highly. Read our review and find out more.
Bonus
Percentage
Payment Methods
Supported Devices
What We Liked
- Game selection
- Live chat support
- High RTP
What We Didn't Like
- Confusing user interface
- Few payment options
Casumo Welcome Bonus
The deposit match welcome bonus at Casumo casino is average compared to other well-reputed online casinos. Set at 100% up to a maximum of $300, the wagering requirements are set at 30x, which is lower than many other casino sites, but still high.
This bonus only applies to a first deposit, which must be over $10 and there is a 183-day expiry date on the bonus funds.
Where Casumo stands out, however, is in its no deposit bonus. Before making a deposit, players can access 30 free spins on the much-loved Book of Dead slot just for signing up. A 30x wagering requirement also applies to these free spins, which expire after 30 days
The contribution to the wagering requirement varies between game categories. Only slot play on select games sees 100% of the bet go towards the wagering requirement. Some slot titles, like Starmania, only contribute 30% towards the wagering requirement. Other games have lower percentages, such as video poker (30%) and casino hold’em (10%).
Casumo Casino Registration
Registration is a simple process at Casumo casino. First, players need to enter their email address. They will then receive a confirmation email from Casumo which takes the process through to the next stage.
Next, login details are set, namely username and password to ensure future access to the site. Personal details (name, phone number, etc.) are then given and confirmed, and an account is opened for the player.
Identification is necessary to prove player details. Technical partners are used to confirm these documents, which include a current passport, national ID card, or a current photo card. Credit checks may also be carried out before access is given.
After account details have been authorized and approved, players can take advantage of the 30 free spins no deposit bonus mentioned above.
Once free spins have been played, players can make their first deposit using a range of different banking methods. eWallets such as NETELLER and Skrill are among the most popular choices, but more traditional deposit methods such as bank transfers and debit card payments are also available.
The first deposit gains the player a 100% deposit match bonus, but terms and conditions apply (minimum $10, maximum $300, 30x wagering requirement).
Casumo uses state-of-the-art encryption technology to ensure players’ details and their money are kept safe, to protect themselves and avoid fraud or money laundering behavior by checking the necessary documentation to confirm player identity. This can involve requesting proof of income for players who are spending high amounts, and to check that the money used is not coming from suspicious sources. Despite these checks, the process is swift and simple.
Casumo Banking
When withdrawing winnings from Casumo, amounts between $20 ($10 with some eWallets) and %20,000::currency% are accepted. Withdrawals under $10 incur a $3 fee. There are some special cases in which larger withdrawals can be made, but these must be discussed directly with Casumo. A decision will then be made as to whether an exception can be applied to a larger withdrawal on a case-by-case basis.
All Casumo customers can make three withdrawals per month free of charge, with a $3 fee being applied to any additional withdrawals within that month. VIP customers benefit from unlimited free withdrawals.
PayPal is one of the few payment methods not accepted by Casumo, but NETELLER, Skrill, and Trustly all offer similar services and have lower fees than PayPal.
Payouts from Casumo are immediate, but the time it takes for funds to arrive in a player’s account depend on the payment method. eWallet payments can arrive in accounts straight away but may take up to 24 hours in some cases. Bank transfers and credit card payments can take as long as five days to arrive.
To that end, the payout speed from Casumo is as quick as it can be, as any delays are due to banking methods as opposed to the casino itself. eWallets are by far the quickest option, and this is shown with Trustly being the most popular withdrawal option at Casumo.
Deposit Limits
No limit
Withdrawal Min
$20
Withdrawal Max
-
Payout Speed
3-5 Days
Deposit Limits
No limit
Withdrawal Min
$20
Withdrawal Max
-
Payout Speed
0-1 Days
Deposit Limits
No limit
Withdrawal Min
$20
Withdrawal Max
-
Payout Speed
0-1 Days
Deposit Limits
No limit
Withdrawal Min
$10
Withdrawal Max
-
Payout Speed
0-1 Days
Deposit Limits
No limit
Withdrawal Min
$10
Withdrawal Max
-
Payout Speed
0-1 Days
Deposit Limits
No limit
Withdrawal Min
$20
Withdrawal Max
-
Payout Speed
10 Days
Deposit Limits
No limit
Withdrawal Min
$20
Withdrawal Max
-
Payout Speed
0-1 Days
Casumo Casino Game Variety & Providers
When it comes to gaming options, few can compete with Casumo. A huge list of developers provide the games here, including: Betdigital, Big Time Gaming (BTG), Blueprint Gaming, edict egaming, ELK Studios, Evolution Gaming, Gamomat, Greentube, IGT, Microgaming, NetEnt, NextGen Gaming, Nolimit City, Novomatic, Play'n GO, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, Relax Gaming, SG Digital, SG Gaming, Thunderkick, Williams Interactive, and Yggdrasil.
A good mixture of classic and modern games can be expected here, with a range of exciting features and gameplay mechanics including Megaways and progressive jackpots. There are some highlights to this list, including high-quality, prolific developers Microgaming, NetEnt, and Yggdrasil, who release popular games frequently. The king of live dealer titles, Evolution Gaming, is also a welcome addition to the list, as are the cult favorites like ELK and Red Tiger Gaming.
Casumo Casino Slots
As with most online casino sites, the focus is on slots here, and it is within this game category that the most choice is to be found.
The most exciting slots for many are progressive jackpot slots here, and Microgaming’s collection (Mega Moolah, Mega Moolah Isis, etc.) and NetEnt’s array of progressives (Mega Fortune, Divine Fortune, Hall of Gods, etc.) are all to be found alongside lesser-known progressives. It is here where the one big absence is apparent, however, with Playtech missing from the developer list. This means the Age of the Gods progressive jackpot series is not on offer at Casumo.
With over a thousand slots on offer, there are no sub-categories (outside of jackpot slots) so players can lose more time here than browsing Netflix for the perfect movie. With MegaWays slots (from BTG and Blueprint) and a host of other video slots, there is a lot of choice here, but easier navigation wouldn’t go amiss.
That’s a small criticism though, as if players know what they’re looking for, they can search by name or developer. With such an exceptionally strong collection in terms of both quality and variety, from old school slots like Cleopatra and Starburst to brand new releases being added on a regular basis, Casumo is one of the best sites around for slots players.
Casumo Casino Table Games
Many casino sites that provide a wide array of slots tend to keep their focus there, and table games can feel like something of an afterthought. Is this the case with Casumo? That’s a hard question to answer; the correct response is probably yes and no.
Roulette is here in various forms, from the likes of Microgaming, NetEnt, and Relax, and includes American, European, French, and First-Person roulette among others.
Casino hold’em (including 3-Hand casino hold’em) and Texas hold’em are the available poker options, while baccarat, punto banco, and more are on offer. This isn’t the most comprehensive selection, but it’s enough to keep players busy.
Those who prefer that true-to-life casino experience can click on the live casino tab. Evolution Gaming dominates the list here, as is the way of the developer, with Lightning Roulette and Lightning Baccarat amongst the high intensity options. Again, this isn’t the biggest list, and certainly doesn’t contain the full Evolution (or full NetEnt) live portfolio, but fun titles like Monopoly Live and Deal or No Deal Live offer an entertaining style of gameplay for those looking for something a little different.
The selection of table and card games here is lacking compared to competitors, the likes of Unibet and LeoVegas, for example. Expanding the number of Evolution Gaming live dealer games would be the easiest way to fix this issue, but with no more than four or five variations of most games, it’s clear that table and card game players are not a priority for Casumo.
Casumo Free Games
Most free games available at Casumo, including slots, and table and card games. However, as Casumo is licensed by the United Kingdom Gaming Commission (UKGC) these games can now only be played by registered members.
This means that players must register and sign up to Casumo casino before free games can be accessed. At this point, the majority of titles on offer at Casumo are available to play for free for those looking to experience the gaming options before moving onto real money slots or table game play.
A good-quality selection of free games is available here, giving a good sense of what to expect from the Casumo games portfolio.
Other Games at Casumo Casino
Players have come to expect some variety from casino games outside of the obvious. Most sites will offer some scratch cards and other instant win games, while others have entire sports betting sections for those who fancy a flutter between spins or hands.
Casumo does not do this, but there is a question as to whether this casino site even needs to. With the wide range of available slot games, punctuated by a few top-quality table and live dealer games, the lack of a scratch card or two probably won’t disappoint that many players.
On the other side, however, it wouldn’t take much of an effort to diversify the gaming options a little, and it’s difficult to really understand why a few extra games of a different type like bingo or virtual sports titles haven’t been added.
Casumo Casino Promotions
Gamified Loyalty Scheme
Casumo offers a unique gamification loyalty scheme experience for players and is one of the first online casinos to introduce this style of reward program.
Taking the place of the traditional loyalty scheme, a fantasy-based adventure takes place on the site as bettors play various games. A personal progress bar sees points build up depending on how often bettors play games and what specific types and titles they play. Once a new level is reached, ‘valuables’ are rewarded. These come in the shape of free spins, free cash, and bonus money. Trophies are also gained along the journey, which do not reward anything but pride, but are a nice touch all the same.
Other Promotions
Existing players at Casumo casino will receive sporadic emails offering other promotions. These bonuses can include free to play slots tournaments (rewarding bonus cash, free spins, and free super spins), raffles, deposit matches, and more.
Casumo Casino Mobile Experience
In the modern iGaming world, mobile play is a vital part of an online casinos’ skill set, and Casumo is a prime example of how to do it right. Mobile users have choice here, with Casumo offering both a mobile site and an app.
The quickest and easiest way to access Casumo from a mobile device is to visit the casino site from the browser of a mobile or tablet. The mobile site maintains the beauty of the design of the desktop version and offers the same game variety and gamification options, so nothing is lost. The mobile version is more than just a tribute to the desktop site, however, with the design and navigations tweaked to suit a smaller screen.
The mobile app does not offer quite as many games as the browser version of the Casumo casino site. With more than 800 titles on offer here, there’s still more than enough to enjoy on the Casumo casino app!
Compatible with both Android and Apple devices, the easy-to-navigate Casumo casino mobile app also provides a good selection of banking options including credit card payments and eWallet accessibility.
Instead of just repeating everything in the mobile app and making it feel like an afterthought, there is clear attention to detail here. As a result, the desktop site, mobile site, and mobile app feel like three separate entities. All offer the same promotions and (for the most part) games, housed in designs that perfectly suit each individual medium.
Casumo Casino Customer Service
There are three ways to find help for any issues on the Casumo site. A helpful FAQ section can assist with general issues, while there is also the possibility to e-mail the customer service team at hey@casumo.com.
However, if a quick resolution is required, then the 24/7 live chat option is the way to go. The team at Casumo casino are helpful, informative, and are known to resolve issues quickly and efficiently with a friendly tone throughout all correspondence.
Casumo Casino Verdict
Casumo is not a perfect casino, but all things considered, it’s pretty close. Yes, there could be a wider range of banking options, and granted, a bit more variety in terms of games wouldn’t go amiss. But when there are close to 2,000 games to choose from, these feel like relatively small issues.
This is a site that is definitely tailored towards slots players, and the choice there can compete with any other casino site for variety and quality. The wide array of game developers ensures that there is a range to the choices available, and slots players will never get bored.
Table and card game selection is okay at Casumo; there are certainly enough titles for the casual player, but the high roller, professional roulette, blackjack, or poker player will likely be disappointed.
The overall design and functionality of Casumo casino is fantastic. Mobile players are treated well, promotions are exciting, and the gamification aspect of Casumo makes it one of the most exciting online casino sites on the market.
Sign up at Casumo casino to try out the gamification and phenomenal collection of slots available at this great looking casino site.
Frequently Asked Questions
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How long does it take Casumo to pay out?
Withdrawals from Casumo casino are processed by the site immediately. This means that the only waiting time attached to a withdrawal comes from the chosen banking method.
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Is Casumo a safe site?
Casumo is a licensed and regulated site that uses SSL encryption technology to ensure players’ details are kept safe. Licensed by the UKGC, this casino site also undergoes regular fair play checks.
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Is Casumo legitimate?
Casumo is a legitimate casino site. As well as holding a UKGC license, Casumo also has a strong reputation for excellent customer service and complaint resolution.
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Who owns Casumo casino?
Casumo is an independently owned casino site, owned by Casumo Services Ltd. The casino was launched in 2012 and has its head office in Malta.
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