Indio Casino Review Summary
Indio Casino has a unique gaming website that brings the exotic style of India to players from around the world. Its international focus is seen in the fact that there are six currencies to play in and the banking methods are limited to just a few popular options to keep things simple.
Powered by Playtech, the casino online provides about 200 games with its downloadable software and will offer nice bonuses to new customers in order to help them improve their odds of winning. Established in 2011, Indio Casino manages to stand out with its design and we will take a closer look at it in the online casino review.
Software and Playability 9.6 /10
We were a bit surprised to see Indio Casino rocking software from Playtech and this gives it a great advantage for interested players, especially when it comes to video slots.
Playtech is easily one of the best casino software developers in the world and this means that its platform is not just reliable but also comes with amazing graphics. This can be seen in its iconic slots as well as in the realistic details for the table games. A drawback with the Indio software is that it is only available by download and this will limit the compatibility significantly. It does not have a mobile version at this time.
Banking Options 8 /10
Despite being a large online casino with players from many countries, Indio has a pretty limited banking system. The good part is that it accepts six currencies for playing in but these too can depend on the chosen deposit method.
The cashier will present only a handful of deposit options and the list will get even smaller when it comes to withdrawing money. These methods are quite big and the majority of players should be familiar with some or all of them.
Security and Fair Play 10 /10
Encryption technologies are used for the information stored on the servers and Indio Casino has a strict policy of not sharing any data with other parties.
The Playtech client is well-known for being fair and the casino also provides TST certificates for attesting to the use of random number generators in each game for a high level of accuracy and fairness. No operator has control over the outcome in a game.
Software and Games 9.6 /10
The Playtech software at Indio Casino will provides over 200 games, available only by download. It is possible to install the starting app and then add preferred games or just get them all.
Although not complete, the provided collection of games from the famous developer will keep players entertained for hours and hours. Recommended options include the Marvel series of video slots which not only have superheroes on their reels, but also come with progressive jackpots.
There are some card and table games, such as blackjack, baccarat, red dog, Caribbean poker, craps, Sic Bo and roulette, although not many versions are provided. Also, live dealer games are not available at this time.
Compatibility 7 /10
A big drawback with Indio Casino is that it doesn't have good compatibility. In fact, it is basically limited to Windows computers and laptops and doesn't expand to cover mobile devices.
Since the software has to be downloaded in order to play and betting from the site is not currently an option, compatibility is limited to Windows PC. The app will not work directly on Mac and will require additional apps to bring it closer to the mentioned operating system. As for mobile gaming, dedicated apps for iOS or Android are not available.
Indio software works on the following platforms: Windows PC
Bonus and Promotions
50% Bonus up to $500 on the First Deposit - Make your first deposit with Indio Casino and receive a bonus of 50% on the amount, up to $500, for free. Visa, MasterCard, Neteller, Skrill, Paysafecard, Wire Transfer
60% Bonus up to $1,000 on the Second Deposit - Make a second deposit and get a 60% bonus up to $1,000. Visa, MasterCard, Neteller, Skrill, Paysafecard, Wire Transfer
75% Bonus up to $1,500 on the Third Deposit - The third deposit at Indio generates a bonus of 75%, up to $1,500. Visa, MasterCard, Neteller, Skrill, Paysafecard, Wire Transfer
Mystery Bonus on the Fourth Deposit - Get a mystery bonus of up to $2,000 on the fourth deposit, based on the previous three payments. Visa, MasterCard, Neteller, Skrill, Paysafecard, Wire Transfer
Although the bonuses appear to be smaller than what most of the competition is offering, they can provide a nice boost in bankroll on each of the first four deposits made with Indio Casino and there are also other promotions to follow every month.
The welcome bonus package goes up to $5,000, or 250,000 INR. This is granted across the first four payments and the bonuses get better with each deposit. The first bonus is of 50%, up to $500, and it will be followed by a deposit bonus of 60% up to $1,000 and another bonus of 75% up to $1,500. Once these are claimed, a fourth mystery bonus of up to $2,000 is offered based on the size of the payments made previously.
For the current promotions, players will find a daily bonus for the first deposit of the day, weekend bonuses of 100% for payments made between Thursday and Sunday and a full calendar of monthly promos. There is also the option to invite friends to join at any time and receive $50 for every one that makes a first deposit.
The loyalty program at Indio Casino is very simple, despite having six active levels. Everyone earns points from placing bets and the rate improves as the VIP level goes up. To reach a better tier, users must deposit more money and accumulate more points.
Indio Casino is dedicated to give its customers the best support service available so that questions can be answered right away. No problem is too big or too small for the staff here and can be sent by different contact options.
24 hours a day, 365 days a year, the support team will be available by live chat from the site and from the casino interface, by phone and by email.
Like any successful online casino it comes down to the quality of the Customer Support staff. Indio Casino stands strong in the area of customer service and support by offering support 24/7/365, providing rapid live chat, and other forms of communication such as email and toll free calling.
Live Chat Support
There are certainly some weak points when it comes to Indio Casino and they can be found in the provided bonuses and the compatibility with the software. However, since Playtech powers the casino, it has some great casino games which are just a quick installation away. Secure and reliable, the virtual doors are open for international players and selecting the currency to use is very easy, while banking can be done through some of the most popular methods for online transactions.